EISL Retail Shop Management System

 

1. Point of Sale (POS)

  • Product lookup
  • Support for multiple payment methods (cash, card, mobile wallets)
  • Receipt generation (customizable and printable)
  • Return, refund, and exchange management

2. Inventory Management

  • Real-time inventory tracking
  • Low-stock alerts and automated reordering
  • Batch and expiry date tracking
  • Supplier management
  • Stock transfer between multiple locations

3. Customer Management

  • Customer profiles and purchase history
  • Loyalty program integration
  • Promotions, discounts, and coupons
  • Communication tools (email/SMS for offers or order updates)

4. Sales Reporting and Analytics

  • Daily, weekly, and monthly sales reports
  • Top-selling products and categories
  • Profit margin analysis
  • Sales trends and forecasting
  • Customizable dashboards

5. Staff Management

  • User roles and access control
  • Staff performance tracking
  • Work shift scheduling
  • Sales commission tracking

6. Multi-Store Management (if applicable)

  • Centralized management for multiple stores
  • Consolidated reporting for all locations
  • Transfer of inventory between branches

7. Billing and Invoicing

  • Automated invoice generation
  • GST/VAT and other tax management
  • Bulk billing for wholesale customers
  • Payment reminders for credit sales

8. Supplier and Purchase Management

  • Supplier database and purchase order management
  • Supplier performance tracking
  • Purchase history and cost analysis

9. Security and Data Backup

  • Role-based access control to sensitive data
  • Daily/automated data backups
  • Audit trails for transaction tracking

10. Customization and Scalability

  • Configurable features (e.g., tax settings, receipt design)
  • Easy scalability to support growing business needs

11. User Feedback and Support

  • Feedback forms for customers
  • Support ticket system for resolving system issues

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