EISL Retail Shop Management System
1. Point of Sale (POS)
- Product lookup
- Support for multiple payment methods (cash, card, mobile wallets)
- Receipt generation (customizable and printable)
- Return, refund, and exchange management
2. Inventory Management
- Real-time inventory tracking
- Low-stock alerts and automated reordering
- Batch and expiry date tracking
- Supplier management
- Stock transfer between multiple locations
3. Customer Management
- Customer profiles and purchase history
- Loyalty program integration
- Promotions, discounts, and coupons
- Communication tools (email/SMS for offers or order updates)
4. Sales Reporting and Analytics
- Daily, weekly, and monthly sales reports
- Top-selling products and categories
- Profit margin analysis
- Sales trends and forecasting
- Customizable dashboards
5. Staff Management
- User roles and access control
- Staff performance tracking
- Work shift scheduling
- Sales commission tracking
6. Multi-Store Management (if applicable)
- Centralized management for multiple stores
- Consolidated reporting for all locations
- Transfer of inventory between branches
7. Billing and Invoicing
- Automated invoice generation
- GST/VAT and other tax management
- Bulk billing for wholesale customers
- Payment reminders for credit sales
8. Supplier and Purchase Management
- Supplier database and purchase order management
- Supplier performance tracking
- Purchase history and cost analysis
9. Security and Data Backup
- Role-based access control to sensitive data
- Daily/automated data backups
- Audit trails for transaction tracking
10. Customization and Scalability
- Configurable features (e.g., tax settings, receipt design)
- Easy scalability to support growing business needs
11. User Feedback and Support
- Feedback forms for customers
- Support ticket system for resolving system issues